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Report a Fault
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Telephone: 1850 930 305

Information: If you are encountering difficulties or problems using your connection, please use this form or the telephone number provided to report the fault.

Before reporting a fault we would encourage all of our customers to run through the troubleshooting checklist, to ensure that the cause of the problem is with the connection, and not limited to your computer, Local Area Network (LAN) or wireless router.