Customer Reviews

What our customers say!

GOOD
Google star 1Google star 2Google star 3Google star 4Google star 5.0.4
Based on 105 reviews
Posted on Google Google
Katie O'Rourke profile picture
Katie O'Rourke
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have had excellent service and highly recommend this broadband provider
Posted on Google Google
Caitriona Kelly profile picture
Caitriona Kelly
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I am delighted with the service I got from Westnet. There was always someone to answer my questions and the changeover was seamless. Highly recommend
Posted on Google Google
Kyle Holmes profile picture
Kyle Holmes
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service, very easy to deal with
Posted on Google Google
Tommy Stenson profile picture
Tommy Stenson
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We have been a Westnet customer for over 10 years and would highly recommend this company for its great customer service and reliability. We recently upgraded to fibre and it’s excellent.
Posted on Google Google
Christine Mc Donnell profile picture
Christine Mc Donnell
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My experience of Westnet has been very positive. The whole process of switching to Westnet was simple and painless from start to finish. The sales team were very helpful and the technician was professional and friendly during installation. I'm happy that I chose Westnet.
Posted on Google Google
John Duffy profile picture
John Duffy
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service and you can talk to a real person Not AI which is a breath of fresh air had left for a more competitive price but returned due to lack of support
Posted on Google Google
tara mac hale profile picture
tara mac hale
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Excellent customer service, thank you
Posted on Google Google
Maria Quinn profile picture
Maria Quinn
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The broadband is solid and excellent router to go with it, but what really sets them apart is the customer service. When you ring, an actual person answers. When you send an email, you get a proper reply from someone who knows what they're talking about. No sitting on hold for ages or dealing with endless automated messages or chatbots! What I really like is that if there's ever an issue, they usually let you know before you've even noticed. You don't have to chase them or spend ages wondering what's going on—they keep you updated and get things sorted. Big thanks to James for getting me all set up. He's always been brilliant to deal with, friendly, knowledgeable, and happy to help. Good internet is one thing, but having a company that's this easy to deal with is pretty rare these days. I'd have no hesitation recommending them.